Work and Measure

In-depth · Algorithmic management

Work and Measure

Algorithmic management, measured productivity and the dignity of the craft

"The time card records at what hour a man enters his work; it will never know what of the work enters the man."

The measure informs - it does not replace the one who answers

From the book «Beyond Turing - The Incalculable Remainder»

Inside the article

The three knots

Goodhart's law

When the measure devours the craft

Every metric is a proxy: the moment it becomes a target, people stop optimizing quality and optimize the number.

The regulatory perimeter

From the GDPR to the platform directive

GDPR Article 22, the AI Act's red lines, Directive (EU) 2024/2831: decisions about work cannot be left to the algorithm alone.

Dignity and meaning

What no time card records

Care, loyalty, pride in work well done: the silent capital no dashboard has ever contained.

Antonio Fabbrizio
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